A review by
daschupa written on Jul 6, 2007
Full review
I recently purchased an airsoft gun, they have a massive banner proclaiming free shipping on each page of their store, but you literally have to go through hoops and unmercifully small text to discover that it is only applicable through the use of a coupon which you have to enter at the time of your purchase.
Furthermore, when checking out, it will give you an agreed upon total, however only when you submit your order completely does it tell you the shipping charges. I found this unacceptable, e-mailed their sales department within minutes of completing the order to inform them of my shock and requested that the sale be terminated. After one email telling me of their glorious loopholes, I have received no further response. The item has since been shipped.
This is not a major dispute, but it seemed rather unscrupulous and needs to be fixed. The company itself seems fine enough, it was simply the fact that there was additional charges (namely shipping) after I had submitted my order.
Not a bad company, just a bit shady. Just remember to type in that free shipping coupon before buying and know that all other coupons will negate this.
Beyond this, the shipping was standard (although a bit expensive), user support was acceptable (i.e. they respond to emails, just not quickly) and their prices are. I would recommend only if your options are low, certainly there are better airsoft stores.