CSN Rugs

Full review
On Feb 22 I placed Order# 4507335 for A $140 BLACK / WHITE MAJESTIC RUG (AB-62). NINE DAYS LATER I RECEIVED A BEIGE AND BLACK $140 RUG; I IMMEDIATELY SENT PICTURES TO STUDENT MARKET AND THEY TOLD ME IT WOULD BE "WORKED ON." IT TOOK 3 BUSINESS DAYS (5 NORMAL DAYS TO ME AND YOU) OF THEM "WORKING ON IT" TO DISTINGUISH IT AS INDEED A BEIGE RUG. WHEN I OPENED THE PACKAGE I COULD TELL IN THE FIRST MOMENT IT WAS BEIGE AND NOT THE WHITE I HAD ORDERED.

NEXT PROCESS I GET AND E-MAIL SAYING A REPLACEMENT WILL ARRIVE IN 3 WEEKS! I CALL AND TALK TO DAVE WHO SAYS THAT IS A "GENERIC" E-MAIL. HE SAYS INSTEAD OF REPLACEMENT (WHICH AT THIS POINT I DO NOT WANT) THE RUG WILL BE PICKED UP FOR A REFUND..........WITHIN 3 WEEKS!!!!!!! HE SAYS THIS 3 WEEK TIME FRAME IS FROM THE CARRIER (BS). THE CARRIER DOES NOT CONTROL THE DAY OF PICKUP THE SHIPPER DOES. AT THIS TIME THERE IS NO FIRM DATE SO IT COULD VERY WELL TAKE 3 WEEKS TO PICK UP WITH ERROR OF RUG THEY SENT.

INTERSTINGLY ENOUGH IT TAKE THEM LESS THAN 24 HOURS TO CHARGE MY CARD, LESS THAN 72 HOURS TO SEND THE RUG AND LESS THAN 9 DAYS FOR THE RUG TO BE IN MY POSSESION. COMPARE THIS WITH THE 3 WEEKS IT TAKES JUST TO PICKUP MY RUG. USING THIS TIME FRAME I EXPECT TO RECEIVE A REFUND OVER A MONTHS TIME SINCE I REQUESTED IT.

THESE PRACTICES ARE UNSCRUPULOUS AND THE SERVICE IS NO WHERE NEAR THE PAR I EXPECTED.


THE ITEMS LISTED ON THE WEBSITE ARE -----GROSSLY MISREPRESENTED--- AND DO NO ACCURATELY PORTRAY THE ITEMS YOU ARE BUYING.



CAVEAT EMPTIER (BUY BEWARE) AT ITS PRIME ON THIS WEBSITE