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Chefs Resource

Chefs Resource
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

Would NEVER order from them again!

 
A review by emssunshine29 written on Aug 21, 2008
Full review
After searching countless hours for the perfect dinnerware and reading multiple positive reviews online about Chef's Resource I decided they were probably the best company to order new dinnerware through...and I couldn't have been more wrong. I spent over $200 on dinnerware through Chef's Resource only for them to tell me the items are not in stock two business days after I placed my order (keep in mind their website states "usually ships within 1 business day"). I do appreciate the fact that they kept the lines of communication open with me through my experience, but they were very vague as to when I would receive my order. I asked to have my shipping upgraded due to their stocking error and their customer service department replied by stating "we cannot guarantee that we will have all items in stock at all times". As of right now, I ordered 10 days ago and still haven't received my shipment. I am very disappointed in their customer service and if it wasn't for the fact that I was ordering new dinnerware for a party I'm having in a week, I would have cancelled my order. For those of you who want a headache, then I would recommend ordering from Chef's Resource...if not, don't waste your time!
 

About the Author

emssunshine29
a member of Epinions.com
Reviews Written:  1
 
 
 
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