Finish Line

Full review
I just tried to order a pair of Nike sneakers through Finish Line on line store and got more than I bargained for. Unfortunately for me, I encountered a representative with a horrible monotone miserable voice who I found out later, his name is Brian. He sarcastically gave me the name Kevin Smith when I asked him for his name then hung up on me after I asked for a supervisor. I called back to check on my order since I had no clue of the status only to find out that after the lengthy nightmare of a conversation that he didn't even place it. He was verbally abusive and kept over talking me. He was obviously having a bad day or just taking full advantage of the fact that there was no supervisor on staff. I was told by other reps after calling back a few times that there was no supervisor on staff whom I could speak to. She was on vacation. No surprise there! To add, the reps stated that the supervisor on coverage would not be in until 1pm, my call was at 9am. What company leaves their workers unattended?? Only an unprofessional one who doesn't care about their customers if you ask me. I will never order or purchase anything from Finish Line ever again. I will spend my money elsewhere!!!! Thanks but no thanks!