A review by
hwguthrie written on Dec 20, 2007
Full review
I've been purchasing work headsets from Hello Direct for 10 years, and have never been disappointed. The quality of units they stock is exceptional.
For example, I just purchased a wireless GN9120 with a GN1000 automatic handset lifter for my desk phone. The reason I selected this unit is because it comes with a dual ear-piece and a noise-cancelling microphone. I share an office with another sales rep, and he can sometimes get loud. I just pump up my headset volume, and drown him out when trying to listen to a customer. With the noise cancelling microphone, my customers cannot hear my office-mates conversation. It's just great.
The shipping response is awesome. It is a week before Christmas, and I still received my unit in 2 days. You just can't beat that.
Finally, their service is nothing short of fantastic. In the past, when I used to order from their 800 number, their reps were skilled in giving advice on headsets. Now that I use the web, I don't call much. However, my latest order was supposed to come with a freebie, that I forgot to add to my web order. My fault...No problem. I called their customer service desk and they are shipping it right out. I truly love these folks.
Obviously, I highly recommend Hello Direct.