Jomashop.com

-order shipped after a week
-card charged before shipping
-bad customer support (very slow) (both chat and phone)
-promotion coupon not sent
-customer support person unable to cancel the order before shipping

 I would not shop here again

My advise to anyone who wants to order from jomashop is that if you can find the item with the same price from ANOTHER merchant, order it from them. i am one of jomashop's regular customers (i've ordered lots and lots of watches already) but i   Read full review...

 I would not shop here again

I ordered a Nixon Quatro All Black men's watch and I absolutely love it!  The watch is exactly what I expected it to be.  I actually saw it in a retail store for $129 and found it on Jomashop for $40 cheaper.  I am very satisfied with my order and to make the experience even better, my order was shipped out immediately and I received it within a week of ordering it.  Thanks Jomashop!!

 I would shop here again

Really happy with the customer service. Items as described. Best prices. This is the 3rd time I am buying watches from Jomashop.com.

 I would shop here again

Here is my experience wih jomashop as an international buyer:I used my visa card to make the purchase of a citizen watch;i got a notification from my cc company that the transaction has been done successfully, however it is still waiting the   Read full review...

 I would shop here again

Authentic Technomarine watch with great price. Always find the best deal at Jomashop and get free shipping. Fast shipping services. Additional discount received from coupon searched online.

 I would shop here again

I purchased the Michele classic deco watch and couldn't be happier. It is a neat looking watch and very different from what I usually wear.  The quality is definitely there plus it is a  very stylish watch. I know I will enjoy wearing this. I view it as more of a daytime everyday watch. It is a large, heavier watch, but the oversized watches are very popular nowadays. The only thing I was disappointed with as far as customer service was I did not receive notification of delivery of the watch until the day before it arrived. I did find the information in my order so I then knew it had been shipped. I did receive the watch one week from the day I placed the order.

 I would shop here again

I ordered 2 burberry wallets , they're complete brand now and in on-time shipping. They were also at low price where i can't find any where else. Love shopping at jomashop :)

 I would shop here again

My order arrived quickly within a couple of days and in great shape. Would definitely use them again. Also love the perks of the $10 gift card and $25 restaurant card.

 I would shop here again

I just wanted to comment on my purchase by saying that I LOVE my watch and that Jomashop had the best price over anyone! Delivery was fast and I have absolutely no complaints! I will definitely shop here again!

 I would shop here again

I bought a Rado Original Watch from Jomashop through Amazon.com in June 2009. I was tempted by the lowest price and the authenticity claim of the watch. I paid about CAD$910.00 for this watch including shipping and taxes. The shipment reached well before my expectation. I was happy of their delivery speed. Now the problem starts here. The screw down crown mechanism went off within a month. Now I wonder whether the watch was authentic. I communicated with the customer service but I found that I would be sending back the watch by paying again the shipment (double in the case of repair) and then repair charges that may cost me a lot. So, I did not save anything by making this deal instead I wasted my 910 bucks. I do not wear this watch anymore. I feel very bad about the purchase. Now I came to the conclusion that one should buy such kind of expensive items only from the authentic stores/dealers no matter if they are expensive. At least one will be satisfied afterwards. I got nothing except regrets.

 I would not shop here again

Very smooth shopping experience! I am 100% satisfied with my new Omega watch! I will definitely purchase something from this site again.

 I would shop here again

I ordered a designer handbag for my wife's birthday.  The site was easy to use, the price was excellent, the email communications on status and progress were very timely, it arrive quickly(exactly as scheduled) and was PERFECT, which also describes my experience.  I will definitely use them again and have no reservations recommending them based on this one experience. 

 I would shop here again

I love Jomashop. The prices are fabulous, and the service is exceptional. I have been waiting for this watch to go on sale in the store. Thank you!!!!

 I would shop here again

I ordered $81 Casio watch the official retail price of which is $130 and $93 at amazon. The price was the best I could find out on the internet.It was advertized as "Availability: In stock - can ship within 1 business day" in their web   Read full review...

 I would not shop here again

This is my second time ordering from Jomashop.com, and could not be happier. The watch is beautiful, just like the pictures at Jomashop. Super fast shipping, and great customer service as usual. I can't wait to buy another watch from Jomashop. I always recommend this site to all my friends. The Ironclad warranty is second to none, even better than waiting for months if you use the original manufacturer's warranty. When I need something fixed, I need it yesterday. Luckily, I have never had to use Jomashop warranty because the watches they sell are superb. I give Jomashop FIVE STARS again !!!

 I would shop here again

Product was shipped in the time frame stated and was in perfect condition.  I missed the delivery person and needed the item before the holiday weekend arrived.  The customer service representative (Joe) did everything he could to help make an arrangement with the delivery company, however, I was not able to get the item before the weekend.  I do not hold it against the customer service rep, as I said, he did everything he possibly could.  Very satisfied with all aspects of the purchase.

 I would shop here again

Excellent from beginning to end!  I first compared prices with other sites and in physical stores and Jomashop was the best value--56% off of retail with no shipping and no tax! (They also carried poducts that are hard to find...perhaps more popular items?)  The product was a Movado watch.  I ordered it on a Wednesday afternoon and it was on my doorstep by the following Monday morning.  Amazing!  The site was very easy to negotiate. I was given immediate feedback via email as to its availability and when it was sent. I was a bit concerned that Jomashop was a valid site, so I checked with the Better Business Bureau (on-line) and they concurred that Jomashop was accredited. I also read reviews and found positive responses.   I can't say enough positive things about my experience! 
As well, the product was brand new as stated and in the original box with authentication.  There was protective covering over the glass and stainless portions of the watch and it arrived in the original decorator box.  It was oobvious that it was an original product and never used or refurbished!  Again, I am amazed at my experience and am recommending Jomashop to all of my friends!

 I would shop here again

DO NOT BUY FROM JOMASHOP. I made the mistake of buying a $2500 Omega Seamaster automatic watch from them and am having an impossible time getting a return completed. The watch they sent arrived late and died after a week. I spent $200 shipping it back insured and intact and after 2-3 weeks, they refused to accept it, citing signs of wear and sent photos suggesting that the bracelet was modified and missing pieces. I feel like I'm dealing with some NY con artists. This is the ONLY bad internet experience I've had, and I would AVOID this merchant (and their alter ego watchsavings.com) at all costs. I am warning the public and the BBB. STAY AWAY from these people- they're bad news!

 I would not shop here again

Purchased a Luminox 3007 watch

Everything good. Watch is perfect, 100% Authentic.
Best price, Free shipping.
Shipping time was OK, watch was packaged with care.

Would recomend, and buy from again.

 I would shop here again

I purchased a Tissot watch from Jomashop for my wife's bday. It was approx. 35% cheaper than the local / reputable jeweler in Nashua, NH. Why pay more at the local jeweler when I can get the *SAME* watch at Jormashop. I would rather have the money in my pocket. The only thing I had to do was have my wife take the watch to a local jeweler to have is sized, but it was a small cost.

 I would shop here again

I'm very happy with my purchase experience! Excellent price! Super fast delivery.  100% Authentic packaging, materials and watch.  Thanks Jomashop! I will be ordering another watch soon!

 I would shop here again

Very quick delivery. Price was the best I could find anywhere. I'm extremely happy with my purchase. I recommend this site highly.

 I would shop here again

This was my second purchase with Jomashop.com.  As with my first experience several years back, my purchase was made easy and it arrived on time and in perfect condition.  The ease of purchase was excellent and combined with the way Jomashop   Read full review...

 I would shop here again

Delivery was slow. Ordered on a Thursday. Didn't ship until a Monday. 
Careful of returns they are VERY slow. Takes 6 to 10 days to get returns thru their mail room according to customer service. That's incredibly slow! 
Order accuracy first time was wrong. Sent wrong item. Not sure what will happen second time around. 

Customer Service: When you call they are not helpful and not interested in helping you. They need many lessons in making the customer service.

Price was very good if I would have received the correct item.

I'm very dissapointed!

 I would not shop here again

The entire transaction went very smoothly.  Jomashop.com shipped my watch within 24 hours of the order.  Communications from the company were great.  The watch was very securely packed for safety in transit.  Couldn't have been happier with the service.

 I would shop here again

I have ordered 4 items with Jomashop in the past 4 months.  I was extremely pleased with the pricing, service, and quality. I would definately order again.

 I would shop here again

My experience with Jomashop has been positive I purchased a Casio Waveceptor Atomic Solar watch and had it in 6 days via the USPS which is not bad from N.Y.C. to St.Louis all the manuals and boxes were intact along with a Jomashop warranty card and everything was well packed. this was my first purchase from them and it won't be my last.I look forward to purchasing other time pieces from them in the furture and I hope the experience will be just as positive for me. Thank's Jomashop !!

 I would shop here again

High quality items at a better price than the local stores! You make it really easy to shop for the jewelry I like. I appreciate the search and display features of the website. My purchases have always been well packed and shipped in a timely manner.  I also appreciate the email notifications on the status of my purchase. I always recommend your website to others...

 I would shop here again

Shopping experience very favorable. Joma delivered Michelle Diamond watch as promised; shipping was quick, price was great and service was excellent. This is the second watch purchased from Joma. Both purchases were delivered as promised with no problems and handled efficiently. Would certainly do business with them again. Great experience with no disappointments.

 I would shop here again

I've being a loyal Jomashop customer for a long time. Excellent customer service provided at all times and best of all super fast S&H .

Thanks a lot . Will keep buying from you guys !!!

 I would shop here again

Great selection!  Your website was easy to navigate.  I found the watch I wanted at the lowest price.  It arrived quickly and I'm very satisfied.

 I would shop here again

Easy to find online. Quick easy ordering and speedy delivery. Exactly what I wanted with out the long wait. This is my second order from Jomahop and I will use again.

 I would not shop here again

Excellant service, watch is brand new, I love it. Ordering is easy. Prices are great!! i'll only buy from Jomashop when I want a new watch or buy a gift for someone. I'll recommend this site to all my friends.

 I would shop here again

It was great! The customer service was wonderful. They help me with what I wanted, found the watch I was looking for then told me the price, nobody could beat the price! I saved over 35%, I called 10 stores nobody could come close to Jomashop.com price. The order was placed on Monday late, I had the watch by Wednesday morning!  The people were very helpful and nice.  I wish all my shopping experiences would be this easy.  My husband loved the watch!  I am extremely happy with Jomashop.com.  I would highly recommend them. 

 I would shop here again

I was very reluctant to make a purchase with Jomashop.com at first because they seem to have too many negative feedback for my confort. They however had the best price around for the Bulova Diamond Chronograph Ladies Watch 96R000 I wanted (by quite a few   Read full review...

 I would shop here again

Jomashop is awesome. They are great with customer service and the items ship super fast. Everything I have every ordered came the next day in perfect condition.

 I would shop here again

Wonderful communication with the merchant. All of my questions and inquiries were answered quickly on both email and phone.
Received watch next day; packaged safe and secure. The Michele Deco Diamond Two Tone watch is more beautiful than the posted pictures! No need to worry about authenticity; the item was flawless. I will certainly buy from Jomashop again!

 I would shop here again

great to shop, they hold on for their word, i will defenitely going to recomended, this store highly, thanks JOMASHOP.

 I would shop here again

I ordered a Citizen Promaster SST from Jomashop at almost 50% off retail.  The cheapest I could find in stores and Amazon was 25% off reatil, plus sales tax if bought locally.  This came to a total price difference of almost $200 (w/tax).  The differance is the Jomashop watch is not eligible to be sold with a Citizen-backed 5 year warranty because it's sold at a greater than 25% discount.  But they provide a 5 year warranty through their shop instead.  I've owned other Citizen Eco-drives and never had a problem with them, so this isn't a big deal to me.  Plus, I can't see paying an extra $200 to warranty a watch that's been discounted down to $368 (from $695 retail).  It arrived within a couple days with all factory case, booklets, etc included and is definately brand new and exactly what I expected.  I will shop with them again.

 I would shop here again