A review by
Lisa_J written on Dec 2, 2002
Full review
Our home
overfloweth with Lego products
so it is easy to understand that Lego.com is a frequently visited site. This online site is not limited to merchandise purchases, but we have successfully completed many. In fact it was via
Lego Shop At Home that I purchased the Lego EXPLORE Dolls. Multiple purchases have been completed with success, and it is easy to state that I am a frequent shopper.
I adore the attention to detail that the customer service department offers. Communication is top-notch. You receive confirmation of order placement, shipment alert, back-order alerts, and back-order updates (via email and letter format). The Lego team never leaves you wondering what is happening with your order(s), and they truly strive to please. Honestly I have zero complaints with regard to this site.
The shipping charges are LOW! I have provided a precise chart below, but will let you know that this site offers excellent savings without coupon or code necessity. I was utterly shocked when the initial purchase sported a mere $2.95 shipment fee, and please note that purchases over $99. include free shipping!
I have ordered mass quantities of specialty items such as wheels and axles, doors and windows, trees, and bushes. In addition to specialty items, I have also purchased particular brick colors in mass. There are times when our dining table gives way to month long Lego construction, so we like to keep a mass stock of the essentials. This site is also where I purchased a huge set of DUPLO people, community workers, and various seasonal sets. The kids really like the pumpkin, reindeer, Santa, and other holiday oriented sets.
Please note that time at
Lego Shop At Home isnt limited to shopping. This site is kid-friendly, offering a Lego Club, games, adventures, and Legoland information. Also you can request lost instructions, replace missing parts, pre-purchase various items, and replace lost parts. For the fanatics there is access to a message board and information regarding events/promotions. You also have access to company statistics, history, and to press release information. Suffice to say you might spend hours at Lego.com.
Whether you are looking for Lego ideas, desire to purchase online, or want to explore the array of site attributes, you will find that Lego.com navigates with ease, offers clear directions, and feeds the Lego appetite.
I highly recommend purchasing from
Lego Shop At Home based on satisfactory purchases. And
I feel that you will be satisfied with all facets of the experience. All orders have arrived promptly, products are as stated in ad, products exhibit high quality, and the orders have always been correct. This site is one that is bookmarked for my children too.
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Details
Lego Shop At Home
"Only the best is good enough." Kirk Christiansen, Founder
My Lego Shop At Home Online Store Experience
Site is Easy to Navigate
Excellent Variety
Site is Easy to Place Order At
Email Confirmation of Order and Shipment
Speedy Email Communication / Excellent Customer Service
On Time Delivery
Fair Shipping and Handling Charges
Products Are True to Ad Representation
Features
Wish List
Exclusive
Lego Products
Email Alerts
Sample of Merchandise Offered
Exclusives & Treasures
Gift Center
Web Specials
Trains
Star Wars
Harry Potter
Bionicle
Themes
Accessories & Bricks
Lego Mindstorms
Lego Technic
Baby & Preschool
Educational Products
Lego Gear, Books, & Watches
Legoland Tickets
PC & Video Games
Infant Toys and Baby Gear
Toddler Toys
Preschooler Toys
Kids 5 Toys
Sale Items
Payment
American Express
Discover
MasterCard
Visa
Shipping
Merchandise Subtotal | Standard Shipping
$0-$20. | $2.95
$20.01-$50. | $4.95
$50.01-$75.00 | $6.95
$75.01-$98.99 | $8.95
$99. | FREE!
Express Delivery 2 Day
Additional $6.75
Sales Tax
You are required to pay sales tax on orders shipped to CT.
Return Policy
Any returns within 60 days of your received date - we'll give you a full refund --- no questions asked!
Unopened Sets - we will accept returned unopened sets at any time and give you an exchange, replacement, or refund.
Returned Opened - we will accept returned opened sets within one year after purchase and you will receive a full credit of your purchased price toward your next order.
(Return Policy Quoted from Website.)
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©2002 Lisa_J