Meritline.com

NO PROBLEMS=NO COMPLAINTS,I WOULD GO BACK

 I would shop here again

This time was great. Fast shipping. Last time was not. Did not recieve one of my epson r300 ink sets.

 I would shop here again

i was googling and found this site -- it seemed to give straight information -- that is a plus

 I would shop here again

its all good, just need a faster shipping like newegg.com. shipping there is $3.00 and you get your product in 3 to 4 days

 I would shop here again

found site to be most helpfull for what i was looking for and very prompt

 I would shop here again

Very Pleased.A

 I would shop here again

Have delt with this company with two purchases & have had wonderfull service both times Adolph L Oberst

 I would shop here again

The purchase was rejected. It should not have taken days to inform me it was rejected and i was not told why it was rejected.

 I would not shop here again

I've placed several orders with Meritline.com and will be placing future orders. I quess you can call me a lifetime customer because I'll always need inexpensive and good quality ink for my printer and DVD cases. They're an excellent company to do business with.

 I would shop here again

Once I figured how to navigate yoe web site the shopping experience was good.

 I would shop here again

Best prices and nearly the best selection!

 I would shop here again

Easy to locate products on their website. Easy to place order. Order arrived promptly.

 I would shop here again

I was well pleased with the merchant's website. It showed details of the item I wanted to buy.

 I would shop here again

Better web site for ordering and more types of media to chose from than most other web sites.

 I would shop here again

The shopping experience was unacceptable. I ordered the toner cartridge that I needed on Thursday at noon. I needed the item very quickly and agreed to their reduced rate UPS 2-day shipping promotion, which was still expensive. I received an email from Meritline's customer service late Friday night saying that the item was on backorder and would be delayed 2 - 3 days. I sent an email back on Saturday indicating that I couldn't wait that long so please cancel my order. Monday afternoon I received an email back saying that they couldn't cancel my order since it had already drop shipped. I don't see how since the email late Friday said the item wouldn't be availalbe for two or three days. So since it had drop shipped on Monday and I paid for UPS 2-day air, I should have received the order on Wednesday. However, the package didn't arrive until Friday. So, I paid for 2-day air shipping and yet still didn't receive my order until over a week after I ordered it. Very unacceptable and not up to the standards of an online retailer. I will never order from this company again.

 I would not shop here again

Quick and easy. My order showed up in about a week.

 I would shop here again

I've ordered from Meritline several times and, in general, have been very happy with their service. This last order, however, included an item - Meritline Mini Mouse & Cables Combo Pack - which was incomplete (the mouse was missing). I called a customer service representative who at first tried to tell me that the item didn't come with a mouse and that nothing was missing! It took a couple of minutes to get him to understand that it states clearly in the name of the article; in the description of the article on their website; on the box; as well as in the empty molded space that it really should include a mouse. I was told they would send one out right away. I await it's arrival patiently.

 I would shop here again

Timely delivery on items, upgraded an item once to get the order to me in a reasonable time, they could pack their "standard" DVD cases better - some damaged one one order. I will shop there again.

 I would shop here again

Quick and hassle-free, a good experience. The product works well.

 I would shop here again

Great selection and prices. Hard to beat on both counts. One of the better suppliers of blank media.

 I would shop here again

Very poor after-order experience. Said order shipped then next day got an email saying backordered (but didn't say what part of order was or was not on backorder). Didn't receive UPS tracking number until day before arrival of partial order and then discover that part of order actually shipped at same time they sent the backorder email! Took another email request to get tracking numbers for the rest of the order, which didn't arrive until a week later. Thought I was ordering Epson OEM ink cartridges, but received another manufacturer's "compatible" cartridges - it is NOT clear on web site that these are NOT actually Epson cartridges. Have not installed them yet, so don't know how compatible they are.

 I would not shop here again

I have been buying from Meritline for over a year now and I am very pleased with their service and products/price.

 I would shop here again

The reason I indicated "Fair" on your customer service is because I couldn't get hold of a live person when I called your Tech. Support 3 times. All I got was a voice mail and never got a response within 3 weeks time:-( I finally was put through your Returns Dept on my 4th call when I dialed your Sales Dept. The item I had problem with was then returned and replaced to my satisfaction. I believe you ought to have a more responsive team of tech. support. Thank you.

 I would shop here again

Reasonably priced merchandise and the products I was looking for. Very pleased with Meritline.

 I would shop here again

Items are very good , fast shipping, a lot of items all on one web site

 I would shop here again

My shopping experience overall was enjoyable. Package received in a timely manner. Upon opening the package, I was surprised to see that the 100 plastic CD cases were loose. But all in all, I would continue to shop with Meritline in the future.

 I would shop here again

shipping cost was more than the merchandise practically. If I paid a higher cost somewhere else and the shipping was free or at USPS rates I would save more money. They even debated on whether to ship the items to me when I made the comment, "how come your shipping costs are so high?". They emailed me and help up my order from being shipped sooner.

 I would shop here again

Great Company! The Product was wonderful, and the price was good too! I would shop here again!

 I would shop here again

I continue to shop at Meritline and get great prices, selection, some FREE Shipping, Fast shipping & great service......I check other type online stores but cant beat Meritline's great prices and track record.

 I would shop here again

I placed an order which was agreed as free ground shipping, but I chose 2nd day air. It would cost me at least $30, and in the next day, I received an e-mail from Meritline customer serviec, informing me the shipping fee. So I changed the shipping method and saved my money certianly. This web has the best customer service and fast response. Sure I will buy from it again..

 I would shop here again

Extremely poor experience...Products are well priced but customer service is atrocious...Product was improperly shipped to the wrong address, company insisted that the error was on my end and then assured me that it would be resolved to my satisfaction...In the end, they said there was nothing that they or I could do, I had no product, I was not refunded my charges (Over $80) and was not granted a replacement shipment...All of this over 3 weeks from the initial order...I reversed the charges through my credit card company as a result.

Additionally, at the risk of sounding racist, the company representatives are apparently all Asian and all with very poor English or communication skills that simply complicated any attempts at clarification or resolution.

Would never recommend to anyone to purchase from Meritline...If you are lucky, you never will have to deal with Customer Service from them.

 I would not shop here again

I should have realized that these people were deficient when I received an email requesting: "In order to get your order processed, please email us your credit card (both front and back sides) and ID (such as drive license,passport etc.) along with   Read full review...

 I would not shop here again

I purchased 50 Be All DVD disks. These are the best disks I have used. I ordered on Friday got free shipping and they were here the following Wednesday. I would have to rate this as excellent.

 I would shop here again

I bought a computer desk that had free shipping and when I placed the order, The product quality was excellent and assembly was very easy. I would gladly buy from the company again.

 I would shop here again

Awful!!! Was told the order shipped, then 2 days later I was sent an e-mail stating the items were on backorder. Tried to get customer service and was disconnected twice. I'm still trying to get someone on the line after 2 hours. I will never use again.

 I would not shop here again

I found the lowest price on a Ziga digital picture frame/MP3 player on their site on a Sunday night. Excellent description and many pictures of the product. The price listed included free ground shipping, but since I was on the other coast I wanted to   Read full review...

 I would shop here again

I ordered an item on line on Dec. 15. It shipped the next day and I received an email confirmation along with a UPS tracking number. Package arrived 2 days later. Excellent on line service. Wish every business I ordered from was this prompt.

 I would shop here again

Ordered white top Ritek G04 dvd media and received media with Ritek's new dye (media code RITEKM02). These disk will not record correctly toward the end of the disk. Attempting to get refund. They need to correct their web page or insert some warning that they are not shipping the older RitekG04 dye.

 I would not shop here again

I was in the market for blank DVD-R media and I needed a lot of blanks, I needed them cheap and they had to be compatible with my drive. With no affordable local source, I looked to the net & found meritline. They have a nice selection of dvd media,   Read full review...

 I would shop here again

The shopping experience was ok. The issue I have with them is the fact that they can't follow directions. I paid using paypal and listed the address I wanted my merchandise shipped too in the note section, per their instructions. I also called them and spoke with a customer service rep and confirmed they had all the information correct. So what did they do, they shipped it to my billing address anyway instead of my requested address. They don't listen well, do they.

I also never received a response from my complaint.



 I would not shop here again