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Select Blinds

Select Blinds
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 2/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

Would rather get a root canal than order from them again!!!!!

 
A review by ma8802 written on Jun 27, 2009
Full review
aaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhh!!!!!!
I am ready to throw my Select Blinds out the window!
I ordered express shipping and it still took over two weeks to get the damn things.  Then the installation became a nightmare when I realized my window is very custom and installation is different than the instructions that come with the blinds.  Everything fits so the ordering process went fine but the installation was a nightmare!  Now for the fun part.  I ordered vertical faux wood blinds.  I ordered them split opening with the wand on the left hand side.  I have this strange expectations that when I close or open the blinds, the "veins" will all ine up the same way.  What do I get?  They look awful!  The entire right side all face different directions.  I have been on the phone with 3 different customer service people and they keep walking me through the same thing.  "It's a self adjusting track so if you keep pulling the chain they will all line up"  Yeah right!  Now I have had to take down the veins so many times to adjust the stem that I broke 5 veins at the top so they no longer click into place.  Now my window looks like a mouth with missing teeth.  This is rediculous!
They have now determined there is a factory flaw with the track (ya freaking think?) and are ordering me a new track and replacement veins.  When I asked if they could expedite the delivery I got some speech about someone getting the message two days from now and then they put in the new order and then it is shipped ground deliver so I should have them no later than two weeks from now.  Hopefully, all will go well once I recieve the new track and veins and it will only be 5 weeks that it took to get blinds installed and functional in my bedroom.
I will NEVER order from these people again!
 

About the Author

ma8802
a member of Epinions.com
Reviews Written:  1
 
 
 
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