Soft Surroundings

Full review
Don't order from this company. You could be waiting months for your order. I've been waiting 4 months for a single sheet to go with the rest of the set I ordered. I placed a phone call every month to find out where my sheet was and each time I was told that the shipping date had been delayed. Today I found out that it's never coming due to a bad manufacturer. The customer service folks weren't even going to offer a percentage refund on what I had already bought until I pressed the point. I'm getting something like $46.00 back and hopefully I'll be able to find a set of queen size sheets in the right color at one of the discount stores.

I waited 2 months to get a comforter set I had ordered and ended up sending it back because the color I received was different then the color pictured and described in the catalog.


Their products are nice and the few things I've ordered and kept I've been really pleased with but it was not worth the multiple phone calls, return shipping charges and customer service blowing smoke that I had to endure in order to get the products.