Wine Country Gift Baskets

Full review
I've been using Wine Country Gift Baskets for a few years now, and I must say I've been pleased with their service and impressed with their products.

~ Website

Wine Country Gift Baskets, found at www.winecountrygiftbaskets.com, offers gift baskets that include a variety of gourmet foods, wines, and even spa baskets.

Their website is easy to navigate. On the left side you'll find categories so you can go right to the type of gift you're looking for. As an example, some of these are:

- Online specials
- Gifts currently with free shipping
- Gift Towers
- Gourmet Food Gifts
- Wine Baskets
- Teddy Bear Baskets
- Spa Baskets
- Godiva Baskets

Also on the left-hand side you can choose to navigate to gifts designed for certain occasions, such as:

- Kosher Gift Baskets
- Birthday Gift Baskets
- Thank you gifts
- Sympathy Gifts
- Corporate Gifts
- Romance Gifts
- New Baby Gifts

These are just some of the options. When you first go to www.winecountrygiftbaskets.com, you will see a sample of their current specials and offerings. Each gift is graphically depicted and the contents fully described, so you know exactly what you will get.

The ordering process is easy, and the shopping cart is effective and easy to add or remove items, etc. There is a box on each order to leave your personal message for an included gift card.

After you have signed in and placed any orders, Wine Country Gift Baskets retains the names and addresses of those to whom you have sent gifts. I found this extremely helpful for sending Christmas gifts, as I didn't have to look up addresses the second time.

There is ample contact information available on the website. You can phone them toll-free 24 hours a day, 7 days a week, except for Christmas and Thanksgiving. They also have an online customer service form.

Online orders receive a 5% discount.

~ My Experience

I have used Wine Country Gift Baskets Online Store for over two years now, mainly for Christmas gifts, but also for a couple birthday gifts.

You should know that any gifts containing wine can only be sent to these 17 states, by law: AK, CA, DC, HI, IA, ID, IL, LA, MO, ND, NE, NM, NV, OR, WA, WV, WY. So if you want to send a wine gift, make sure the state you are sending it to is one of these.

The first time I used them I also choose a gift basket for myself. Hey, why not!? And anyway, that is the best way to see for yourself what the product is really like.

First of all, Wine Country Gift Baskets offer a FABULOUS and IMPRESSIVE presentation. The gifts are as you see them depicted, many or most in very high quality containers and baskets that are embossed, woven, leather, tin, and a wide variety of other types and styles. They are packaged and arrived just as you see them on the website, but with an outer wrapping of cellophane. At least mine was. It looked beautiful I was reluctant to open it! Other recipients I have sent these to have remarked about the beautiful presentation as well.

Now, how about what's inside, you ask? Most of the items are of a small quantity. Some only with a one or two serving. But the quality of each item is very high. Everything was fresh, well packaged, and delicious.

As I mentioned, there is a huge variety of items you can find in different baskets, from cheese, crackers, wine, salami, caviar, Godiva and Ghirardelli chocolates, nuts, creme brulee, cookies, teas and coffees, and on and on. You WILL find something here that you will like. Plus they have spa gifts and other non-food items.

~ Delivery and Shipping

You have the option to send your gift now, or choose a specific date for shipping. Gifts are shipped Fed Ex. You can track your oder online. You will receive an email notification when your order is shipped.

All the orders I have placed with Wine Country Gift Baskets have arrived on time.

~ Customer Service

The only time I needed to use customer service was on my last order when I forgot to fill out the gift card box. I realized this prior to shipping, fortunately, because I had specified a ship date a week in the future. I called their customer service 800 number, and a helpful fellow answered (with almost no wait time). I explained I needed to add a gift card, and he was able to do that over the phone, and it was all taken care of. I have no complaints with their customer service.

~ Final Thoughts

I'm a very pleased with Wine Country Gifts Baskets. Their gifts are packaged and presented absolutely beautifully. The containers and items inside are of high quality, although some of the items are of a small quantity. Everything has arrived on time, in good condition, and the food items are fresh. I'll be shopping here again!