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Simple, fast and pleasant.
by nhvolvoguy, March 8, 2004
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I thoroughly searched on-line for a reputable company that could closely match our 10 year old shades. The info on your website is detailed and accurate. I measured carefully and placed the order. I received e-mail confirmation and shipping status. Now here's the pleasure - I received an e-mail shipping status check that the order would arrive in a few days - the same day the order arrived. Very prompt shipping. The shades were as ordered although I'm having problems with one in that the internal cord is getting caught and the shade will not lower. I need more details to correct it in-field. Comfortex has agreed to take it back for free repairs. Can you assist with a detailed repair diagram?
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My YourBlinds.com Online Store experience was excellent and will use again and again.
by jillrush, March 7, 2004
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The website was easy to use, and when I did have a question one quick phone call was all it took. The phone - and my question - were both answered immediately. Delivery was exactly as expected and the blinds were easy to install.
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Good prices, good customer service, easy ordering
by deb_martin, March 6, 2004
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In shopping on-line for cellular shades, I considered many different web sites. I wouldn't have purchased from YourBlinds.com had they not offered the best combination of site functionality, price, and ease of ordering. After I ordered, customer service was initially very good--I received confirmation of my order and notice that the shades were being made. But there was a period of some weeks after that when I didn't know when to expect my order; just when I was thinking about contacting the company, the shades arrived. We did get one shade that was not made to the measurements we requested, but we've gotten excellent customer service in getting a replacement and are waiting for its arrival.
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Accessible, easy to use, accurate descriptions, many styles. A+.
by prissychar, March 6, 2004
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Quick, easy and very informative. Very helpful descriptions, accurate colors, pricing very competitive and order was shipped within the time frame. I will definitely use them again!
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The product and service was very satisfactory.
by gene5953, March 5, 2004
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Although reluctant at first in ordering blinds for my home purchase, the product and notifications per email was excellent. The blinds(wood) look great and I would certainly order again from your site and recommend your service to all.
Thanks. Gene Higgins |
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I was satisfied with the prices, quality and service.
by lindaaul, March 5, 2004
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My order was taken care of promptly. Everything was accurate and service was professional and friendly. I was satisfied with Yourblinds.com and would recommend it to my friends.
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One of the best internet shopping experiences ever.
by nepat, March 5, 2004
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Excellent experience. The web site is easy to understand and use and the e-mail communications are great to receive. Service is speedy and accurate.
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Great prices, free shipping but most importantly good customer service!
by vlp2bear, February 13, 2004
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I have been pleased with my shopping experience at YourBlinds.com. Shipping was fast and free. Communications as to order status, shipment dates and answering questions was fast and accurate. There was a problem with my order but the problem was addressed immediately by customer service. I will buy from YourBlinds.com again.
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Saved me hundreds and it was so easy
by mcgarnickle, February 8, 2004
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What a great experience I had with YourBlinds.com. I was quoted a price from a 3-day Blind store for 20 blinds that was hundreds of dollars more for the same Hunter Douglas blinds that I purchased with YourBlinds.com. They had all the colors and
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Exceptional Customer Service; competitive price; fast delivery; great quality; will be a return customer.
by blindsforanne, January 20, 2004
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My father, a retired interior designer, searched the web for window blinds for my family's new home. After quoting with you and one other company, we ordered one blind from the other company, as their price was lower. Since we were not entirely happy with the quality or color of that "generic" blind, we looked back to you. Since you sold Hunter Douglas, we requested a sample and placed our order based on our satisfaction with the color and quality. After I corrected one blind size due to YourBlinds.com feeling I may have communicated it wrong (which I did), the blinds arrived faster than we expected. The quality is Hunter Douglas, the price was less than we quoted locally, and I expect the service was faster as well. The Customer Service we received from YourBlinds.com was exceptional; not at all what we expected from an online vendor. We get compliments on our blinds every time we have visitors and have already sung your praises to friends. We plan to "blind" our second floor in the spring, and of course we will purchase again from YourBlinds.com.
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Showing 81 - 90 of 90 |
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