Amazon Marketplace

     I have ordered many times from Amazon and always been pleased with the products and the way in which they were delivered. However, I issue this review as a WARNING to others...my credit card information was just lifted from an Amazon on-line purchase!!!! I know the Amazon market-place was the venue from which my information was stolen because I have made no other purchases with my card in a over 1 week, leaving just one theft opportunity.
     I am currently dealing with my bank regarding a fraud investigation into this matter. The perpetrator charged $322 on my account and attempted a second $150, which the bank flagged and declined. Be VERY, VERY cautious when ordering from Amazon!

 I would not shop here again

The air conditioner will only work for one summer and then break down.  If you call Haier customer service, you will not get any.  The air conditioner breaks suddenly and Haier's solution is to have Transglobal, their service provider, send out a repairman for 77.85 who will give you an estimate only of the repair.  You will have to pay another 77.85 when he comes back to repair it.
Amazon is a fantastic marketplace.  I wish they would provide more shipping to Canada.  I wish Haier had just a bit of the customer service that Amazon supplies. Amazon's delivery is superb.  If they don't have it in stock, they let you know immediately and then give you the option of cancelling your order.  I have always been very satisfied with Amazon.  Amazon should not sell Haier products as Haier is a disreputable company and does not stand by its word when given.

 I would not shop here again

I don't shop here anymore.  I used to be a regular Amazon customer until I purchased a Blu-Ray player from them.  I placed the order online and it never showed me a summary screen with the total price.  When I got the product I was   Read full review...

 I would not shop here again

Amazon is purely ripping people off and they do not care at all about doing the right thing. Quite simply, this company has EXTREMELY poor business ethics. Period.After receiving notification online that Amazon had "charged" my credit card I took   Read full review...

 I would not shop here again

amazon.com has got to be the most inept shopping experience of my life.They had the wrong info posted on the item I bought which I only realized only after recieving it.I called them[always to another country with people you couldbarel   Read full review...

 I would not shop here again

I ordered a pair of sunglasses. Received a notification it was out of stock after they had charged my card. I asked for a refund and never received it. Every contact with Amazon resulted in them saying the refund was issued according to their records and my problem was with my bank. My bank says they have no record of a refund being issued to me and my problem was with Amazon. Never shopping here again!

 I would not shop here again

I have been shopping at Amazon for many years.  I am a retired Network Administrator and have ordered many items from them.  They have always been extremely prompt to handle every phase of the process from start to finish.  They have even intervened on my behalf with a third party.  If I have a choice between ordering directly from the source or thru Amazon, I always pick Amazon, knowing that they will put the manufacturer or distributor to task if the purchase is not satisfactory.   

 I would shop here again

I ordered a book that was supposedly in stock. The web site seemed to want to force me to use 7-10 day shipping (or something of that order) which would have been free. I didn't want to wait that long, so I specified faster shipping, for a fee. The order   Read full review...

 I would not shop here again

This review addresses amazon.com marketplace from both the buyer and seller perspective, focusing on customer service.  I have bought and sold on Marketplace since 2001.  Although I only sell out of my own library I have sold over 800 books,   Read full review...

 I would not shop here again

I have been shopping on Amazon for nearly 10 years and have found them to have the utmost integrity and reliability. When something is not right, they fix it, no questions asked. My shopping research always begins on Amazon.com and I only look   Read full review...

 I would shop here again

I've made lots of purchases at Amazon as well as at Marketplace over more than 10 years (over 200).
It is really a great place to purchase at low price with excellent service and return policy.
It is also easy to find merchandise that you can hardly find anywhere else. I used to buy at eBay but lately I can find at Amazon most of the vintage staff for the similar or even lower price without the risk of losing the bid.
I suggest those who complain about Marketplace, it is completely different animal to deal with. Amazon can't control details of those transaction but gives an indispensible advantage of reading reviews, checking seller's ratings, making own informed desicions as well as sharing your opintions with others, plus making claims if something goes wrong to get your money back. My personal advise = do not buy from sellers with less than 95-97% user satisfaction ratings.
Good luck !!

 I would shop here again

Ordered the Gibson Claremont dinnerware, same dinnerware I received from Macys in perfect condition, but the order from Amazon was a box full of damaged factory rejects. This isn't my first bad experience with Amazon.com but it will be the last

 I would not shop here again

I was denied a price adjustment and credit for an order. Within 3 days of my order the price changed from $99 to $88. This request is in line and standard at ANY other major retail website. All the other sites and stores had the same exact item   Read full review...

 I would not shop here again

Pagoda CD / DVD Rack Cabinet Case is a bait and switch.  When you try to buy at the low price shown, it immediately switches to double that price.  Very lame!

 I would not shop here again

purchased a pair skullcandy earphones . sent me amp'd mobile earphones with a small note that said these are manufactured by skullcandy. the old bait and switch . do not buy from Vibecellular they are crooks. 12/4/2009.

 I would not shop here again

It happened to me twice in the last few months. I would place an order with a seller on amazon market place and the seller would cancel the order with the excuse of "out of stock" while the item is still showing offered by the same seller on amazon at a much higher price.
I filed a complaint with amazon.com and called customer service with no resolution. Amazon.com customer service said they can do nothing about it. The order even disappeared from my order history so I did not get a chance to leave an appropriate feedback.
I think amazon.com is morally responsible for policing those sellers and making sure they do not cancel the order because they found out they can sell it for more while amazon.com allows them to continue listing it as in stock.

 I would not shop here again

Amazon provided poor support and charged me for the return when their web page provided incorrect data.  When I wrote 2 reviews they did not post them but posted only glowing product reviews or positive reviews of themselves.  I'll never shop there again.

 I would not shop here again

Amazon lists items as "In Stock" (in green bold) they do not have to sell.

Amazon offers delivery "Estimates" they can not achieve.

Their Customer Service replies to complaints with form emails telling you how they can't control anything.

Think they are too big to fail even with lousy service.

DON'T SHOP Amazon!!

 I would not shop here again

I ordered 2 videos (monday) from an Amazon store, newtown videos, only to be issued a partial refund the very next day (tuesday).  On that very same tuesday, I called to find out what was going on.  The store apparently did not have the item to ship out in the first place.  When I got in touch with some one in Amazon's customer service,she and her "manager" seem to have a very heavy indian accent, making it extremely difficult to understand exactly what they were trying to get me to agree to.  Eventually I discovered they were trying to issue a promotional gift card to me instead of my money.  I did not agree.  Then I was informed that I would have to wait approximately a month until the estimated delivery date had gone by before I could file a claim to recieve my money back.  I'm currently waiting, but this is NOT good business.  I will never ever do business with Amazon again.  I cannot STAND these companys who are outsourcing thier customer service to other countries, to save money and skimp on customer service.

 I would not shop here again

Amazon has various arrival times. However has excellent return policies. Amazon is an excellent option, as far as online stores go.

 I would shop here again

I've been a long-time customer of Amazon and have generally been willing to pay a little more for the convenience of Amazon's site.  That is until now.  I'm spending some time overseas and therefore, thought I'd try the Amazon International   Read full review...

 I would not shop here again

 I have never had a problem getting my items on time, making payments, or anything!  Amazon is a very smooth process and I would recommend them to anyone.

 I would shop here again

I bought a PS3 slim off of Amazon Marketplace for $230 only to have the seller cancel my order the next day. The reason the e-mail listed was because the seller could not ship it to my address. I just bought something a week ago from Amazon and the seller had no problem shipping to my address. The real reason was because the seller did not like the price he sold it for so he canceled my payment and re-listed the item for $299. I called Amazon and they said because it was a Marketplace sale the only thing they could do was give me a $10 rebate. The problem is, because I thought I bought a PS3 Slim, I sold my original PS3 and now I have no PS3 at all. So now the seller gets to sell their item and gets no negative feedback or anything. It makes no sense that someone is able to sell an item and then cancel the sale because they aren't happy with the price they sold it for. I will no longer be doing any business with Amazon.

 I would not shop here again

My three children recently received three $25 gift certificates.  What does that mean to you at amazon?  You know, when 90% of their items don't qualify for the "free shipping saver".  It is really hard to explain to a seven year old that they only really have $12 because the rest has to go to shipping and handling.  They spent the $75 (in one order) and paid $46 in shipping in total to four different merchants.  Only one item qualified for "free" shipping.  When they are being shipped from different sources you pay shipping to the individual supplier.  Amazon is just another money grubbing middle man.  
Two items arrived in 3 days.  One took 5 days.  The last two weeks.  Shipping time?  Hard to judge and it's not like Amazon can fix it.  They don't actually do anything, but take your money

 I would not shop here again

I recently ordered via Amazon a Plantronics Voyager PRO Headset AMAZON ORDER NO: 002-9356880-5164257. August 6, 2009 It was shipped by VibeCellular. It arrived August 11, 2009 in a small mailing envelope. Inside were two plastic   Read full review...

 I would not shop here again

Amamzon Marketplace (jewlery section) acts as a monolpoy and only allows a few companies to sell there. They have a LLC that aproves the jewelry Marketplace sellers and if you dont have 2,000+ products they deny you. Now if you want to sell in other sections they let anyone sell.

regular amazon is great amazon marketplace has issues. I agree with other just buy directly from the companies and avoid the marketplace.

 I would not shop here again

MANUFACTURER MAY NOT HONOR WARRANTY ON ITEM PURCHASED FROM AMAZON: Do your research on every product, particularly about warranty. Many NEW products sold directly on Amazon Marketplace (not from a third party) are NOT honored for warranty by the manufacturer. Clarisonic is an example. You will get burned if you purchased such an item on Amazon.
RETURN ITEM AND AMAZON WON'T REFUND claiming not item sent. We purchased DVD set sealed as a gift. We had to return the same set as person already had it. Amazon argued the item was not the one sent. Yes, in fact it was! Moreover, Amazon didn't bother to return that item back to you. Amazon wouldn't refund our money. They just kept the returned item AND our money! We had to fight it in court and with the credit card company for months to get the refund owed to us by Amazon.
REFERRAL TRACKING doesn't always work.
Finding out that referrals are not paid during system problems. This was verified to us. There is no level of trust with this entity.
We do not shop with Amazon any longer.

 I would not shop here again

I've been shopping at Amazon for a long time. This is the only site that I could trust since they rate the sellers. I have never had problems with them. Once the order did not arrive so I called and they reshipped another package to me. Within 2 days I received it. The quality of the shipped products is in excellent new condition. I'm happy with their service.

 I would shop here again

I find online prices to be lower than local retailers. It's interesting to see the large price differences, even online, for the exact same product. Shipping is prompt but can sometimes add considerably to the cost of an item.  I always check out free shipping options first.

 I would shop here again

On a Saterday afteernoon, I searched for a book.I was amazed it only took a minute to locate, than the computer walked me through and customer service was great.I would shop there again and again.There variety and there easy to use web site with very good hyperlinks were amazing.I called all  my friends and family and told them where to shop.When i finally recieved my order <IT ONLY TOOK TWO DAY>
I was very pleased they offered a 100% satisfaction on the correct order.from the computer to the door was only two days> come on you gotta try AMAZON MARKETPLACE.I did.

 I would not shop here again

Vendors beware! If you want to associate your business with Amazon - think twice! The interface which registers customers on Amazon is horrible. A week after you dont receive what you ordered it forgets you ever existed. It happened to me twice: once with a laptop battery and once with the car part order. Shopping on Amazon has been my worst experience and I shall NEVER buy anything from them.

 I would not shop here again

worst place to shop , nast customer service, buy from the direct sellers here on shopping dont touch amazon or ebay or buy.com

 I would not shop here again

I ordered a Garmin GPS from VibeCellular.com which is part of this amazon marketplace.  When the order was placed I received an email that my order would ship within two day.  I waited three days and heard nothing more from them so I tryed to call but of course they will not answer their phone.  I emailed them and received an email back that I would be receiving my GPS on the following Tuesday.  That Monday I received an email from them telling me my order was cancelled (the day before it was supposed to arrive). 

I don't know how most of you feel about this sort of thing but I dislike being lied to and taken advantage of.  I needed that GPS for a trip and they left me hanging and on my own to go out and buy one at a much higher price at the last minute.

I would never suggest anyone buy anything from VibeCellular and I hope they go out of business!

 I would not shop here again

Remastered CD came with big greasy thumbprint on it. Was someone eating fried chicken while they were packing it? Didn't even want to put it in my player.

 I would not shop here again

Amazon is really amazing. Great selection for customers and quick delivery. Customer Sevice is helpful and excellent. I always enjoy my shopping at amazon.

 I would shop here again

I've lost money at two separate marketplace stores, caimon and wicked wolf press. Caimon backordered the item until my time ran out, then ignored my many emails requesting status.  Wicked Wolf Press put me on hold to "look into it" and I haven't heard back yet.  Additionally, you pay up front, instead of when the product ships, but it takes longer for processing and shipping, yet you are still paying for 3 to 5 day shipping.


UPDATE: Since I put this opinion in place, Wicked Wolf Press made good on my order, so I've only lost money on Caimon now.

 I would not shop here again

it was an awesome experinence shopping with amazon.. the Quality of goods is very good. Selection is as i expected is very huge. Delivery is fast. Customer service is helpful.

 I would shop here again

Amazon Marketplace is an off-shoot from the original Amazon web-site, which allows many different sellers to provide products that Amazon customers might find to be useful.  Where Amazon has quite a wide database of products, they cannot sell every   Read full review...

 I would shop here again

Having anguished over the selection of a small network enabled color laser printer, I final chose the Brother HL-4040CN.

Next was to find the right price from a reputable supplier. Via Epinions, I visited the Amazon site and found the printer was being sold through an Amazon.com "trusted seller", esellerutrust, at one of the lowest prices available on the internet. I placed my one-click order.

Three days later (several days earlier than anticipated), my printer, which was received excellently packed, was up and running.

I have never had a bad shopping experience with Amazon.com, but even I was impressed with the efficiency of this order.

 I would shop here again

I placed an order for a book I needed for class. The statement at the bottom said "Usually ships in 10-12 days". I thought they were leaving themselves a wide window but it would probably arrive on time for class. That was Jan 12. Today is Jan 30 and I find out that they did not have it in stock and had to special order it. When I spoke to customer service I asked why the web site didn't tell me the book was not in stock and had to be special ordered. Their response, well it said 10-12 days for shipping. So, I was supposed to know that, right? If they can say that an item is in stock why can't they clearly say that it is not in stock and will have to be ordered? Put simply, marketing deception. I will avoid doing business with Amazon in the future and look to a company that has more integrity in dealing with customers.

 I would not shop here again