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KitchenAid Architect® II KBFS20ETSS Stainless Steel (19.7 cu. ft.) Compact Wine Cooler Side by Side Bottom Freezer French Door

KitchenAid Architect® II KBFS20ETSS Stainless Steel (19.7 cu. ft.) Compact Wine Cooler Side by Side Bottom Freezer French Door

from $3,503.08 1 offer
Key Features
  • Refrigerator Type: Refrigerator
  • Installation: Free-Standing
  • Total Volume: 19.7 cu. ft.
  • Fresh Food Volume: 14.2 cu. ft.
  • Freezer Volume: 5.5 cu. ft.
  • Total Number of Shelves: 4
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$3,503.08
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Product Review

If you get one with a faulty part, too bad!

by   lechesterfield ,   May 1, 2009

Pros:  The freezer stayed cool even when the fridge broke after the control board failed.

Cons:  KitchenAid hides behind a questionable warranty

Overall Rating: 1/5 stars
 

Author's Review

Don't buy! We really want to love the fridge, but 22 months later the control board broke and the fridge's temperature plummeted. This faulty part they installed - the part that controls how the refrigerator works - is sadly not covered beyond KitchenAid's one year warranty (while other elements of the fridge that are meant to keep the fridge cool get a 5 year warranty). The excuse was this part is not running 90% of the time, so it doesn't get the extended warranty. The part costs a measly $200, so I'm not clear why there's resistance on their part to review their conditions of warranty. More importantly, a $3,000(Cdn) fridge should not break after less than 2 years in operation.
Since KitchenAid isn't willing to take responsibility for the faulty part they installed,  we won't buy another item from them ever again. Too bad... we had our eye on a mixer.
 

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KitchenAid KBFS20ETSS 19.7 Cu. Ft. Refrigerator, Architect Series II, Frenc...

KitchenAid KBFS20ETSS 19.7 Cu. Ft. Refrigerator, Architect Series II, Frenc...

Y ( Stock info not available )
KitchenAid KBFS20ETSS Features: -5.5 cu. ft. freezer compartment capacity. -19.7 cu. ft. of total capacity . -14.2 cu. ft. refrigerator compartment c...
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