Awful tech support

The frame worked fine once I got an AC adapter that worked. It took 28 days for Kodak to replace my faulty power supply. Their tech support was difficult to understand, and they did not seem knowledgeable about their own products. The frame was supposed to be a Mother's Day gift, but it didn't work until Father's Day. As I said, the frame works fine now. The pictures are pretty clear, and it was really easy to load files onto the frame. I'm sure that there are digital picture frames out there that offer higher resolution or other features that this one doesn't, but I feel like it was a good bargain for the price.