Costs a little more, but it worth it

Multitech has a great record of making quality USA-made modems. Their technical support is always very helpful. The included software adds value. The MT5656ZDX is no exception.

Before I get into the modem itself, let me explain the difference between a hardware-based and a software-based modem. HARDWARE-based means that the modem has it's own controller and DSP circuitry onboard the modem, itself. You pay more for this. In return, you get better performance and system stability. Other manufacturers try to cut corners and sell SOFTWARE-based or WIN-modems. Instead of including the extra circuitry on-board, software based modems utilize your PC's CPU to do their work for them. During periods of high-rate downloading, some users of software-based modems may observe their PC's slow down. Online gaming and viewing of video streams may cause the systems to become unstable or crash. Also, WIN-modems require special drivers to work. Upgrade your operating system and your modem may no longer work. Move to LINUX and forget about it, since most software-based modems only have drivers written only for Windows.

The MT5656ZDX is a hardware-based external modem/fax device. The modem is small enough so that it does not take up too much space on your desktop. I put mine on top of my computer. You can use this modem with just about any operating system that can utilize an RS-232 modem port. For this review I will assume that the reader is using Windows. Though, this modem works nicely with LINUX and BSD, too. It's firmware is upgradable via a download from Multitech's website.

Installation is a snap. Turn off your computer. Connect the modem to a modem or serial port on the back of your computer. Turn on the computer. Windows will find the modem. Insert the included CD-ROM to install the Windows the drivers. Done.

The extra software on the CD-ROM is a FAX application from a company called BVRP. I've never heard of this company before, but their faxing software works very well. I use it instead of Microsoft FAX. You can also continue to use Microsoft FAX, if you prefer. You choose BVRP's software as a printer, just like Microsoft's, when you are ready to print. You may have both installed simultaneously without any problems.

The modem, itself is a solid performer. I'll get decent connection speeds even on older, low-quality copper lines. The modem has lights for TD, RD, CD, OH, TR, and PWR. The average user does not need to know what these lights mean. However, if you ever need to call your Internet provider's technical support, these lights can make problem solving MUCH easier. Again, that is why I prefer external modems as opposed to internal ones. The modem comes with a 10-year warranty. Tech support is the best out there.

If you're still using dial-up internet access, or send out lots of faxes, this modem is definitely worth the extra cost.