The Worst Shaver I Ever Used!

I received this as a Christmas gift, actually I researched shavers first and requested this shaver for christmas. I have never been so disapointed in a product that I have spent time researching first. Even after using this shaver for several weeks so that "my skin gets used to it" it still leaves a face full of hairs that I have to painfully pluck out with tweezers as this shaver absolutley refuses to shave the hairs, even if I rotate the shaver over the hairs for 5 minutes! I seriously think I could shave better with a dull butter knife and a rusty spoon! This one is going back for a refund and I am going back to the net to research again for something better.